FAQ
FAQ

What in-app and in-game purchases are offered in your product?

Fall Guys offers Virtual Currency in the form of Show-Bucks for sale on both the Epic Game Store and its in-game store. Fall Guys also offers various bundles that include cosmetic in-game products and Show-Bucks.
Using Show-Bucks that are earned (through the Season Pass) or purchased, players can also purchase cosmetic items in the in-game Item Shop, along with purchasing the Season Pass.
Example in-app purchases include the following Show-Bucks offerings:
1,000 Show-Bucks
2,800 Show-Bucks
5,000 Show-Bucks
13,500 Show-Bucks
Example premium Season Pass rewards:
30 Costumes, including Xeonomorph, Spock, and Hatsune Miku
1 Pattern
1 Colour
1,100 Show-Bucks
3 Faceplates
3 Nameplates
4 Emotes
3 Celebrations

Does the product use Epic Games' payment platform or your own for these in-app purchases? Note: Epic can not provide details or refund for any transactions made outside of Epic's payment platform.

When playing Fall Guys through the Epic Game Store, all in-app purchases use Epic Games’ payment platform. The in-game store transitions the user to the platform storefront to complete purchases. When playing on other platforms, different payment platforms may be used.

Can I use your product without making any in-app purchases?

Fall Guys does not require players to purchase any content to play. All purchases are optional and only provide cosmetic benefits.

Are the in-app purchases refundable?

For information on this topic, please refer to our support page: https://support.fallguys.com/hc/en-us/articles/360017050240-Refund-Request