Will my progress be saved during updates?

Yes, your data is stored in a cloud.

Can I provide feedback and bug reports?

Yes, you can give any feedback on reddit r/Madcar

What can I expect when purchasing a pack?

A pack can provide in-game assets such as cars and/or in-game currency that you can use to buy items (cars, ...).

For example, the Premium pack will contain a 1991 formula car as well as 25 Millions credits. It will also give you an access to bonus tracks (only the Premium pack can offer this feature).

What can I expect when purchasing a specific edition of the game?

You can receive regular cars and/or exlusive cars. When you purchase an edition, the game executable will be the same as the regular one. So you can use any edition to launch the game.
If you own a specific edition, it will automatically give you the items related to it.

Can your product be used without making any in-app purchases?

Yes

Are in-app purchases refundable?

In-apps are not refundable, if you encounter an issue with your transaction (such as virtual curreny that is not being added to your account) send us an email at [email protected] with a proof of your transaction as well as your account name.

What payment platform is used to facilitate these purchases? Do you use Epic Games’ platform or a 3rd-party (including your own) payment system?

The platform being used is the integrated Epic Games purchase platform.