Where can I find support?

What is included in Early Access?

Play Shardbound Early Access to experience Shardbound in its full glory - and help us shape the future of Shardbound!

What is the current state of the game?

Shardbound is currently in Alpha testing and moving rapidly toward wider release. We expect to be live later this year.

How long will the game be in Early Access?

Not long -- Sign up now to influence the direction of game before it goes live!

How often will you be updating the game?

We will regularly update this version with the latest bug fixes, features, and units.

Will my progress be saved during updates?

We reserve the right to make changes to accounts as may be necessary to address bugs, exploits, and other unforeseen issues. These changes may include full account resets if necessary. In the event of an account reset, we will endeavor to provide commensurate value to players who have purchased IAPs in the shop.

Will the price change when the game leaves Early Access?

No

Can I provide feedback and bug reports?

Please -- Join us on Discord!

Are there items (such as additional content, offers or currency) for sale that are used in the gameplay of your product?

Yes.

Can your product be used without making any in-app purchases?

100%.

What payment platform is used to facilitate these purchases?

Payments will be processed by Xsolla, a third-party payment platform supporting a wide range of global payment methodss.

Are in-app purchases refundable?

Purchases may be refundable, pursuant to Xsolla's refund policy, which can be found at https://xsolla.com/refund-policy (Opens in new tab)

How is blockchain, NFT, or cryptocurrency used in this product?

This product does not make use of blockchain technology

What utility does blockchain bring to the product?

None

Does this product require me to connect an external wallet?

No

What wallets does this product support?

None

Can I use the product without interacting or engaging with blockchain, NFT, or cryptocurrency?

100%

What chain does this product use? Is the chain proof-of-work or proof-of-stake?

None. N/A.

Does this product have a marketplace? What can I do with the things that I earn (or purchase)?

No.