Are there items for sale that are used in the gameplay of Dynasty Legends 2?

Yes, you can directly purchase items or packs from the in-game Official Mall. The purchase conditions are subject to the relevant in-game events.

What payment platforms are supported for Dynasty Legends 2 in-game purchases? Does Dynasty Legends 2 use the Epic Games payment platform or a 3rd-party payment system?

All in-game purchases in Dynasty Legends 2 downloaded from the Epic Games Store are made through the in-game Official Mall. Due to different payment methods in various regions, please refer to the payment options displayed in the Official Mall in-game.

✩✩How to Purchase✩✩
Select the item you want to purchase → Automatically redirect to the Official Mall → Confirm purchase details → Choose a payment method and complete the purchase

If you encounter any issues during the purchase process, please feel free to contact us through the Customer Service Platform.
✩✩Customer Service Channels✩✩
1. In-game Customer Service:
Log into the game → tap Settings on the bottom right → tap Feedback → tap Headphone Icon on the bottom left for staff service
2. Customer Service Email: [email protected]
3. Facebook Fan Page Private Message: https://www.facebook.com/dl2game (Se abre en una pestaña nueva)

Can I play Dynasty Legends 2 without making any in-game purchases?

Yes.
Dynasty Legends 2 is a free-to-download game. You can experience the game without making in-game purchases.

Can I transfer my character to another server?

The game currently does not provide cross-server account transfer and data changes.

Forgot password / retrieve password

If you have bind your email address, please tap Forgot Password on the login screen to retrieve your password.

How to contact the in-game customer service?

Please follow these steps to contact customer service:
1. In-game customer service:
Login to the game → tap Settings in the bottom-right corner of the screen → tap Feedback → tap Headphone Icon on the bottom-left of the screen to contact our customer service staff.
2. Customer Service Email: [email protected]
3. Facebook Fan Page Private Message: https://www.facebook.com/dl2game (Se abre en una pestaña nueva)

Event schedule

Please keep an eye on Dynasty Legends 2 official Facebook Fan page or in-game announcement for news!

➣ Facebook Fan Page: https://www.facebook.com/dl2game/ (Se abre en una pestaña nueva)

When will new servers be available?

There is no fixed schedule for new server launches currently. Please keep an eye on the in-game server selection screen for updates.

Can I get a refund for Dynasty Legends 2 in-game purchases?

No. If you have further requirements, please contact Customer Service for consultation.

✩✩Customer Service Channels✩✩
1. In-game Customer Service:
Log into the game → tap Settings on the bottom right → tap Feedback → tap Headphone Icon on the bottom left for staff service
2. Customer Service Email: [email protected]
3. Facebook Fan Page Private Message: https://www.facebook.com/dl2game (Se abre en una pestaña nueva)