How can I create a Cosmic Royale Account?

Creating a Cosmic Royale account is entirely integrated within the Epic Games Store. You can use your existing Epic Games account for authentication. No need for a separate account creation process, just log in to the Epic Games Store and launch the game!

How can I reset my password?

Since your Cosmic Royale account is linked to your Epic Games account, any password modification is managed through the Epic Games Store. If you find yourself needing to reset your password, simply reset it in the Epic Game Store’s settings (새 탭에서 열림).

When will the full game be released?

Cosmic Royale is a free to play, live game. Which means the game is being developed iteratively, with regular releases of new features and updates for players to experience, enjoy, and provide feedback on. We believe that the game may never reach a definitive state of completion, as we are committed to ongoing improvements based on community feedback.

Does this product have a marketplace? What can I do with the things that I earn (or purchase)?

Yes, Cosmic Royale has a marketplace where players can purchase karts and customization parts.

How often will you be updating the game?

We are dedicated to keeping the game fresh and exciting for our players. Our team is committed to delivering new and enjoyable content through seasonal updates. For each new season, you can expect to see a variety of new features, enhancements, and surprises designed to enrich your gaming experience.

Will my progress be saved during updates?

Yes, your save file and progress will be saved. If you have any issues with your save file, please contact our Support Team through the games settings.

Can I provide feedback and bug reports?

Yes! You can find a bug report page within the game's settings.

What in-app or in-game purchases are offered in your product?

Players have the convenience of purchasing in-game items (such as karts, drivers, parts for your karts), kart upgrades, banners, in-game hard currency and battle passes (“Cosmic Pass”) directly through the in-game store.

Can your product be used without making any in-app purchases?

Yes, the game can be played without any purchases. Free content can be acquired by simply playing the game.

Are in-app purchases refundable?

No, in-game purchases are non-refundable.

What payment platform is used to facilitate these purchases? Do you use Epic Games' platform or a third-party (including your own) payment system?

The Epic Games platform will be used to facilitate in-game purchases.