What is included in Early Access?

During early access, you can play the ranked game mode of Synergy of Serra against other players all around the world. You can manage your suitcases (card collections) to find new synergies and strategies. And you can trade your cards with other players so you can always play with your favorites. We will continuously add more features and new game modes as development progresses.

What is the current state of Synergy of Serra?

Synergy of Serra is currently in pre-alpha status with a playable prototype available ("Proto Alpha"). This means you can already download the game and play against other players in ranked game mode.

How long will the game be in Early Access?

Synergy of Serra will remain in Early Access until we reach a version of the game experience that lives up to our high-quality standards. We are passionate gamers ourselves, and we set out to create a breathtaking long-lasting experience for you, us, and everyone else.

How often will you be updating Synergy of Serra?

We will be updating Synergy of Serra regularly. At this stage, you will find updates ready to be explored every other week.

Will my progress be saved during updates?

Some progress, like your card collection or anything that you purchased in the in-game shop, will always persist and never be reset. Other things like your Rank might be reset regularly with each season.

Will the price change when Synergy of Serra leaves Early Access?

Synergy of Serra is free-to-play and will stay free-to-play even after Early Access.

Can I provide feedback and bug reports?

You can always give us feedback on Synergy of Serra or report bugs through our support portal
. Or you can talk to us directly in our Discord Community
and follow us on social media
.

What in-game purchases are offered in Synergy of Serra?

In Synergy of Serra you can purchase Crates (card packs), SCRAP (in-game resource for trading with other players), and Cosmetics for the game in our in-game shop.

Can Synergy of Serra be played without making any in-game purchases?

Yes! Synergy of Serra is completely free-to-play, and you don't need to purchase any content ever to have the full game experience. All content that you can purchase is meant to add to your normal game experience so you can express yourself.

Are in-game purchases refundable?

Due to the technical implementation of our in-game items, in-game purchases are not refundable.

What payment platform is used to facilitate these purchases?

You can use real money (EUR, USD, etc.) or Cryptocurrencies (BTC, ETH, etc.) to purchase items in our in-game shop. For real money, we work together with Stripe and other payment providers. Cryptocurrencies, on the other side, we process by ourselves.

How is blockchain, NFT, or cryptocurrency used in Synergy of Serra?

Synergy of Serra uses Blockchain Technology in the background so you can have all its benefits without the need to know anything about blockchains. Some in-game content like cards, cosmetics, or SCRAP are implemented as fungible or non-fungible tokens (NFTs).

What utility does this bring to Synergy of Serra?

Using Blockchain Technology in the background of Synergy of Serra has multiple benefits for you. You can trade your cards with other players in our in-game Synergy of Serra Market. Do you remember the good old times trading Magic cards with your friends in the schoolyard? Synergy of Serra wants to re-create this feeling. Another is an outlook into the future where Blockchain Technology makes it possible that you can use your in-game items in other games, independent of Synergy of Serra.

Does Synergy of Serra require me to connect my own external wallet?

Your Synergy of Serra Account comes with a brand-new wallet attached to it. This is where all the content you purchase in our in-game shop will be stored. You won't notice that this happens, except that we ask you to save your wallet's seed phrase at some point. If you have experience with blockchains and got your own wallets (e.g. MetaMask), you can also connect these wallets to your account and use them together with the Synergy of Serra Account Wallet. Either way, you will have full control over your wallets and keys at any point, and we never have access to your private keys (neither Synergy of Serra Account Wallet nor connected external wallets).

Can I play Synergy of Serra without interacting or engaging with blockchain, NFT, or cryptocurrency?

Yes! One of our main goals is to make the benefits of Blockchain Technology available to you without you noticing or having to know all the technical stuff. Synergy of Serra is a digital card game like any other made by gamers for gamers, independent of Blockchain Technology.

What chain does Synergy of Serra use?

Synergy of Serra currently uses the Polygon Network to store tokens. Polygon Network uses proof-of-stake as consensus algorithm.

Does Synergy of Serra have a marketplace? What can I do with the things that I earn (or purchase)?

Synergy of Serra has its own in-game market (Synergy of Serra Market), where you can exclusively trade Synergy of Serra in-game items, like cards or cosmetics, with other players for SCRAP only. More information about the Synergy of Serra Market can be found here
. For more information about what you can do with your in-game items have a look at our Shop Terms
.