What to expect for in-app purchases?
There will only be 2 types of in-app purchases for the moment: 1) Battle Pass; 2) Alpha Coins. Alpha Coins can be used to buy all the resources in the Game, but it is not necessary for you to be competitive in the game.
Are there items (such as additional content, offers or currency) for sale that are used in the gameplay of your product?
Yes, Generic shards are used for boosting hero power, but we have compensate policies for players who are not willing to pay.
Can your product be used without making any in-app purchases?
Yes,it's free game
Are in-app purchases refundable?
Not for now
What payment platform is used to facilitate these purchases? Do you use Epic Games’ platform or a 3rd-party (including your own) payment system?
Only by Epic Game's platform.