Where can players go to discuss the game or get help with builds, strategy, etc.?

What in-app or in-game purchases are offered in your product?

Purchases of in game currency:

Gems x500
Gems x1200
Gems x2600
Gems x7500
Gems x17000

Cosmetic Points x500
Cosmetic Points x1100
Cosmetic Points x2300
Cosmetic Points x6000

Purchases of packs:

Shrine of the Oracle: 500 Gems + 100 Gems/Day each day you play for 30 Days
Stormblade and Stormgun: The epic Stormblade and Stormgun will strike your foes with lightning and grow in power with your hero. Also you will receive 500 Gems and 10,000 Gold.
Elven Deal: Elven Archer companion, 2,000 Gems, and 25,000 Gold.
Master Crafter's Bounty: You'll get 3 Gemstone Packs, 3 Master Crafter's Crates, 3 Celestial Crates, 100,000 Gold and 4,000 Gems.

Various bundles available during special events

Can your product be used without making any in-app purchases?

Eternum does not require players to purchase any content to play. All purchases are optional.

Are in-app purchases refundable?

No, in-app purchases are not refundable, except at our sole and absolute discretion.

What payment platform is used to facilitate these purchases? Do you use Epic Games’ platform or a 3rd-party (including your own) payment system?

We use a third-party payment system for in-game purchases.

How can players get support for problems with the game?