Unable to open the game.

Please re-download the game via Epic or click the Repair button on the login page.
If you still can't open the game, please contact the official customer service email: [email protected]

About item purchases and bugs in the game.

Please contact the official customer service email: [email protected]

Any feedback about this Game.

Please contact the official customer service email: [email protected]

About the ongoing promotions.

For the latest news, please visit:
• Official website: https://www.mahjong-jp.com (在新分頁開啟)
• Facebook: https://www.facebook.com/RiichiCity/ (在新分頁開啟)
• Steam: https://store.steampowered.com/news/app/1954420 (在新分頁開啟)
• LINE: http://www.mahjong-jp.com/zh/linegroup (在新分頁開啟)
• Discord: https://discord.com/invite/5z3Nw2rPNx (在新分頁開啟)

About the In-game purchases.

R is free to play, with additional items available for purchase. If you have any questions about in-game item purchases, please contact the official customer service email: [email protected]

Are there items (such as additional content, offers or currency) for sale that are used in the gameplay of your product?

Yes, we have items for sale in our product.

Can your product be used without making any in-app purchases?

Our products do not need to be purchased to use, and can be used for free.

Are in-app purchases refundable?

We do not offer refunds service, please refer to below for details:
https://www.mahjong-jp.com/en/termsofService (在新分頁開啟)

What payment platform is used to facilitate these purchases? Do you use Epic Games’ platform or a 3rd-party (including your own) payment system?

We use Epic Games' platform to facilitate these purchases.