Fortnite FAQ

What in-app and in-game purchases are offered in your product?

Fortnite offers Virtual Currency in the form of V-Bucks for sale on both the Epic Games Store and its in-game store. Fortnite also offers various bundles that include cosmetic in-game products and occasionally questlines that offer rewards like V-Bucks.
Using V-Bucks that are earned or purchased, players can also purchase cosmetic items in the in-game Item Shop, along with purchasing upgrades for each season’s Battle Pass.
Example in-app purchases include the following V-Buck offerings:
1,000 V-Bucks
2,800 V-Bucks
5,000 V-Bucks
13,500 V-Bucks
And the following cosmetic pack offerings:
Frozen Legends Pack
Dark Reflections Pack
Shadows Rising Pack

Does the product use Epic Games' payment platform or your own for these in-app purchases? Note: Epic can not provide details or refund for any transactions made outside of Epic's payment platform.

When playing Fortnite through the Epic Game Store, all in-app purchases use Epic Games’ payment platform. The in-game store transitions the user to the platform storefront to complete purchases. When playing on other platforms, different payment platforms may be used.

Can I use your product without making any in-app purchases?

Fortnite: Battle Royale and Fortnite: Creative modes do not require players to purchase any content to play. All purchases are optional and provide only cosmetic benefits.
Playing Fortnite: Save The World mode’s campaign requires access through certain in-app purchases such The Lars Pack or the Crossmark Operative Pack.

Are the in-app purchases refundable?

In-app purchases made on the Epic Games payment platform are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. For more information please visit fn.gg/platformrefunds
For information on purchases made on other platforms, please refer to this page: https://www.epicgames.com/fortnite/en-US/platform-refunds