I would like to get a refund. What should I do?

You would have to directly contact the platform on which you made the purchase, in this case: Epic Games Store

Can I still buy 100 tokens at a discount after choosing the 2,500-Moonstone Premium Star Path?

The 100 tokens are only offered at a discounted price (800 Moonstones) when you initially pick the 3,300-Moonstone Premium Star Path.
If you choose the 2,500-Moonstone option instead, any future 100-token purchase will be at the regular price of 1,000 Moonstones.

Will the cosmetic items included in Moonstone packs change with future updates?

Yes. Original Valley-inspired cosmetic items included in Moonstone packs will be available for a limited time only. Different cosmetic items may be offered in future updates.

How will the additional content included with my purchase of the game be distributed?

The cosmetic content and in-game currency contained within the selected game edition will be granted to you in your in-game mailbox and player account during your very first playing session.

Please note that your mailbox and your purchased content will become available after completing the introductory video and tutorial sequence.

How can I find my "Player ID"?

You can find your "Player ID" in the in-game Settings: select "Settings" -> "Help" -> "Show User ID" in "About."

Is a persistent online connection required?

No, offline play is supported. However, an online connection is required to download Disney Dreamlight Valley, activate your game, and update Disney Dreamlight Valley.

Will Disney Dreamlight Valley support controllers on PC and Mac?

Yes, it will support controllers on PC and Mac in addition to the keyboard and mouse.

How does the DreamSnaps scoring system work?

The DreamSnaps system only takes into account the votes cast during the voting phase of a DreamSnaps challenge.

What is the Premium Shop Menu?

The Premium Shop is a menu dedicated to selling items in exchange for Moonstones or real money. These shop items will generally be cosmetic items, such as special clothing or furniture. This shop menu should not be mistaken with Scrooge McDuck’s General Store, where all items displayed can be unlocked without spending any Moonstones or real-world money.

What other ways are there to spend real money in Disney Dreamlight Valley?

In-game monetization in Disney Dreamlight Valley is designed to remain optional, offering additional ways to customize and enhance your experience alongside the full-featured base game.
We now offer optional paid expansions that introduce substantial new content, further expanding the existing game experience. These expansions are entirely optional and do not impact access to the core game.
We also continue to support active players with opportunities to earn free Moonstones through features such as DreamSnaps and in-game chests.

Will there be any paywalls, micro-transactions, real-time timers or energy systems that I can spend real money on to accelerate?

Disney Dreamlight Valley does not monetize core gameplay mechanics. There are no paywalls and no “pay-to-win” elements. Cosmetic items that are not tied to the game progression are available for purchase with Moonstones. However, Moonstones can be earned for free in the game without needing to purchase additional Moonstones with real money.
If interested, players have the option to purchase additional Moonstones with real money.
In addition, optional paid Story Expansions are available, offering significant new content that builds upon the base game experience. These expansions introduce new storylines, gameplay mechanics, and areas to explore, and are entirely optional.